FAQ

Do you ship within the United States?

Yes. NYRVEQO currently ships to addresses within the United States.

Is shipping free?

Orders of $99 or more (USD) qualify for free standard shipping. Orders under $99 have a shipping charge calculated and displayed at checkout before you complete your purchase.

How will I know when my order has shipped?

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow its progress.

What is your return policy?

We offer a 30-day money-back guarantee. You may request a return within 30 days of the delivery date, provided the item is unused, in its original condition, and in its original packaging whenever possible.

How do I start a return?

Contact us through our Contact page with your order number and the reason for the return, and we’ll provide instructions on how to proceed.

What if my item arrives damaged or incorrect?

Please contact us through our Contact page as soon as possible so we can make it right.

How do I get in touch with NYRVEQO?

The best way to reach us is through our Contact page. We aim to respond as quickly as we can.